Are you doing enough to keep your personal data and if you're a real estate agent, are you keeping your clients' personal data secure? Recent cyberattacks, including the hacking of the Corcoran Group’s computer systems—which exposed agent commissions to company employees—should serve as a wake-up call to the industry. Wire fraud, another prominent problem in the real estate industry, also can cost your clients their entire down payment and unravel transactions in the final minutes.
Real estate was the second-most targeted industry for malware in the second quarter of 2018, according to a report from cybersecurity firm eSentire. October is National Cybersecurity Awareness Month, and security organizations are using this time to raise consciousness about making cybersecurity a priority in business. REALTOR® Magazine uncovers a few of the vulnerabilities that real estate pros are facing, and how we can fight back and protect against them.
1. Wire Fraud Scams
Before settlement of the transaction, hackers may send your clients an email that appears to originate from you or the lender and contains directions for wiring their down payment funds. Unsuspecting clients who follow the directions often lose their funds permanently; hackers can make the money trail untraceable in mere minutes. Security experts urge real estate pros to post warnings about such a wire scam to their email signatures and address the threats face-to-face with clients.
2. Unsecure Wi-Fi
As a road warrior, you often have to plug into your business from remote locations. But using public or unsecure Wi-Fi enables scammers to gain access to your data. That puts your information at risk of being compromised. Take precautions when using a Wi-Fi network by disabling sharing on all your devices before connecting to public Wi-Fi and using a VPN. Here are more tips.
3. Outdated Software
You know that software update you’ve been putting off? Well, it’s time to stop delaying. Many updates contain important security patches. Cybersecurity experts urge businesses to not fall behind on software updates, which can make their electronics and information vulnerable to hackers.
4. Lack of a Data Policy
Without a solid data privacy plan, your brokerage could be putting your clients’ information at risk. If you don’t have a corporate policy regarding customer data—or haven’t revisited your policy in a while—now is the time. Several brokerages are forming data security privacy rules about how they will keep client information secure during a transaction. Such a policy can even serve as part of your value proposition to consumers.
5. Weak Passwords
Your password is a layer of defense against hackers. But studies show that millions of people rely on easy-to-guess passwords, which has been blamed for a growing number of data breaches. Security experts advise using stronger passwords as well as two-factor authentication, such as with the addition of a fingerprint or PIN.
6. Phishing Emails
Phishing emails may appear to come from a respectable business—even your professional association. In 2018, a scammer sent members of the National Association of REALTORS® an email posing as the trade association, directing recipients to open an email attachment to update their information in the membership directory. Be cautious about what you download. Cybersecurity experts say there are key things to look for in determining a phishing email scam.
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Source: NAR
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